Refund Policy
Last updated: July 15, 2026
We want you to be happy with Spill It!. If you're not, getting a refund is simple.
14-Day Full Refund
If you purchase a license and you're not satisfied for any reason, you can request a full refund within 14 days of purchase. No questions asked.
This applies to both one-time purchases and annual subscriptions.
For a direct-download purchase, email [email protected] with your Paddle order number. Refunds are processed within 3–5 business days and will appear on the original payment method. Mac App Store purchases are billed and refunded by Apple; request those refunds through reportaproblem.apple.com.
Not Sure Yet? Use It Free
Offline transcription is free and unlimited — no word limit, no time limit, no signup. Take as long as you want before deciding if AI polish is worth it. There's no pressure and no trial clock.
Annual Subscriptions
- Cancel a direct-download annual subscription in the Paddle billing dashboard, or a Mac App Store subscription in your Apple Account's App Store subscription settings.
- Cancellation stops the next renewal. You keep AI polish access until the end of your paid period. After that, AI polish is disabled but offline transcription continues working — unlimited, forever.
Contact
Refund requests and billing questions: [email protected].